Social Media Policy

Interacting With Us on Social Media

This notice has been written to explain how Visit Durango interacts with the public on social media platforms.

Content and Frequency

We use our social media accounts as a method of sharing information about tourism experiences in Durango and a way of interacting with potential travellers. By following our social media accounts (by "following," "liking" or "subscribing"), you can expect to see information about tourism experiences in Durango.

We use our hashtag “#VisitDurango” to curate content from our Instagram community. By using our hashtag, you are giving us permission to share your content on our social media platforms.

We understand that the Web is a 24/7 medium, and your comments are welcome at any time. You should expect to see responses from our team posted Monday through Friday from 9:00 a.m MT to 5:00 p.m. MT. Comments submitted after hours or on weekends will be read and responded to as soon as possible.

Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.

Links to Other Websites and Ads

Our social media accounts may post or display links or ads for websites that are not under our control. These links are provided solely for the convenience of users. Visit Durango is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.

Following, "Favoriting" and Subscribing

Our decision to "follow," "favorite" or "subscribe" to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (re-tweeting, reposting or linking to) content from another user.

Comments and Interaction

We will read comments and participate in discussions when appropriate. We ask that your comments be relevant and respectful. We reserve the right to delete comments that violate this notice, and the user may be blocked and reported to prevent further inappropriate comments.

We cannot engage in issues of party politics or answer questions that break the rules of this notice.

We reserve the right to edit or remove comments that:

  • Contain personal information;

  • Are contrary to the principles of the United States or Colorado Constitution;

  • Express racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages;

  • Put forward serious, unproven or inaccurate accusations against individuals or organizations;

  • Are aggressive, coarse, violent, obscene or pornographic;

  • Are offensive, rude or abusive to an individual or an organization;

  • Are not sent by the author or are put forward for advertising purposes;

  • Encourage illegal activity;

  • Contain announcements from labor or political organizations;

  • Are unintelligible or irrelevant;

  • Are repetitive or spam; and

  • Do not, in our opinion, add to the normal flow of the discussion.

In short, please be respectful and make sure that your comments are relevant to where they are posted. The views of users commenting on our social media accounts do not necessarily represent the views Visit Durango.

Accessibility of Social Media Platforms

Social media platforms are third-party service providers and are not necessarily bound by Colorado State Government standards for Web accessibility.

If you have difficulty accessing content on our social media accounts, please contact us and we will try to solve the problem or provide you with the information in a different format.

Copyright

Information that we post is subject to the United States Copyright Laws.

Privacy

Our social media accounts are not Durango websites and represent only our presence on third-party service providers.

For more information, please refer to our Privacy Notice regarding third-party social media.

Questions and Media Requests

Reporters are asked to send questions to theresa@treehousepr.com.