Privacy Policy

This privacy policy will explain how Visit Durango uses the personal data we collect from you when you use our website. 

What date do we collect? 

Visit Durango collects the following data: 

  • Name.

  • Contact information including email address, physical address, and phone number.

  • Demographic information such as postcode, preferences, and interests.

  • Other information relevant to customer surveys and/or offers.

How do we collect your data? 

You directly provide Visit Durango with most of the data we collect. We collect data and process data when you: 

  • Register online or place an order for any of our products or services. 

  • Voluntarily complete a customer service survey or provide feedback on any of our message boards or via email. 

  • Use or view our website via your browser’s cookies. 

How will we use your data? 

Visit Durango collects your data so that we can: 

  • Process your requests for information.

  • Email you with special offers on other products and services we think you might like.

  • For remarketing and advertising purposes. 

If you have agreed to receive marketing, you may always opt-out at a later date. 

You have the right at any time to stop Visit Durango from contacting you for marketing purposes.

What are your data protection rights? 

Visit Durango would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: 

The right to access - You have the right to request Visit Durango for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Visit Durango correct any information you believe is inaccurate. You also have the right to request Visit Durango to complete information you believe is incomplete. 

The right to erasure - You have the right to request that Visit Durango erase your personal data, under certain conditions. 

The right to restrict processing - You have the right to request that Visit Durango restrict the processing of your personal data, under certain conditions. 

The right to object to processing - You have the right to object to Visit Durango’s processing of your personal data. Under certain conditions.

The right to data portability - You have the right to request that Visit Durango transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

  • (970) 247-3500

  • Marketing@durango.org

  • 802 Main Ave, Durango, CO 81301

What are Cookies? 

Visit Durango uses cookies in a range of ways to improve your experience on our website, including: 

  • Keeping you signed in 

  • Understanding how you use our website 

What types of cookies do we use? 

There are a number of different types of cookies, however, our website uses: 

  • Functionality - Visit Durango uses these cookies so that we recognize you on our website and remember your previously selected preference. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used. 

  • Advertising - Visit Durango uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

You can opt-out of any third-party advertising industry participants by using the cookie management services provided by advertising industry websites. These tools allow you to opt-out of the cookies of companies that participate in their programs. Such third parties participate in the following industry cookie preference services: US - Digital Advertising Alliance: www.aboutads.info/choices, US - Network Advertising Initiative: www.networkadvertising.org/choices.For most mobile devices, you can opt-out of third party use of information about your usage of mobile apps for interest-based advertising by using your device settings. You can find information about setting up your advertising preferences on mobile devices by visiting http://www.networkadvertising.org/mobile-choice.

Privacy policies of other websites  

The Visit Durango website contains links to other websites. Our privacy policy applies only to our website, so if you click a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Visit Durango keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Visit Durango’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

  • (970) 247-3500

  • Marketing@durango.org

  • 802 Main Ave, Durango, CO 81301

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Visit Durango has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at 1101 East 2nd Avenue, Durango, CO 81301.